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Blog

Blog

Common Questions When Looking For a Payment Recovery Solution

Your Questions Answered When you first start looking for a solution to help you recover declined and failed transactions, you usually have some questions around chargebacks, how the solution works, integrations, and so on. We’ve compiled a list of the common questions to help you understand our solution and evaluate Read more…

By Norma Amer, 2 weeks7 days ago
Blog

How it Works: Recovering Single Sale Transactions

Transaction Declined You have a product or service where you only bill once, the moment the customer clicks submit on the checkout page. It’s incredibly hard to get that person interested, into your funnel, and finally to the point where they’ve given their credit card and committed to the transaction. Read more…

By Trevor Murphy, 3 weeks5 days ago
Blog

Integrated Partners: Transaction Set-Up

We work with many integrated partners (IP) to help our clients set-up their declined transaction recovery system. There are two options when it comes to transaction set-up: (1) FlexPay only receives declined transactions(2) FlexPay receives all recurring or subscription transactions. The options will depend on the integrated partner and the Read more…

By Maxime Mathieu, 2 months1 month ago
Blog

FlexPay Billing: Payment Terms

Payment Terms Our payment terms are Net 7. As a client, you receive an invoice weekly for the previous week’s recovery. Your invoice includes all relevant information in one place. We bill every week as it’s important for us to be transparent with how your recovery is performing. Our payment Read more…

By Cherie Tang, 2 months2 months ago
Blog

Retention Strategies are Key for Subscription Business Survival

Where are you taking bullets? A survival deviation story. During WWII, the allies mapped bullet holes in planes hit by Nazi anti-aircraft fire. The goal was simple: strengthen the planes by reinforcing areas heavily damaged by enemy artillery to withstand future battles and prevent aircraft casualties. The US military’s immediate Read more…

By Alex Moisley, 2 months2 months ago
Blog

What to Expect as a New Client or Integrated Partner

Client Care is our Focus Every company always states their customers are their number one priority.  They all emphasize that they want the best for the customers.  While some companies do a good job taking care of their customers, others do not.  At FlexPay, we take client care to a whole Read more…

By Norma Amer, 3 months2 months ago
Blog

How FlexPay Works with Customer Service Teams

Our Solution Complements Your Customer Service Efforts When we speak with merchants for the first time, we are frequently asked a question along the lines of “Should I replace my Customer Service team with your service?”. This is a great question, and the answer is simple.  “You shouldn’t!” We Work Read more…

By Nick De Guise, 3 months3 months ago
Blog

FlexPay Billing: Payment Options

FlexPay Payment Options We currently offer multiple payment options for you to settle your invoice. You can choose which payment method works best for you. Three Payment Options: Wire transfer ACH For wire transfer and ACH information, please reach out to our accounting team, and they will provide you with Read more…

By David Li Zheng, 3 months2 months ago
Cybersecurity best practices
Blog

Cybersecurity: FlexPay Best Practices

Cybersecurity Awareness Meet the Greenhorns, they’re a typical family who lives in a densely populated urban neighbourhood.  They view themselves as honest citizens with nothing to hide.  While travelling a few years back, they lost their set of keys. After that fiasco, they’ve had a locksmith help them duplicate the Read more…

By Aimee Hall, 3 months2 months ago
Business chart
Blog

How Can I Reduce Involuntary Churn?

Reducing Involuntary Churn How Can I Reduce Involuntary Churn? This is one of the most important questions every business owner wants answered. When an attempt to charge your client results in a decline, that’s involuntary churn. If you’re a subscription or recurring business, they’re the most frustrating customers to lose Read more…

By Trevor Murphy, 3 months2 months ago

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