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Blog

Blog

FlexPay Billing: Payment Terms

Payment Terms Our payment terms are Net 7. As a client, you receive an invoice weekly for the previous week’s recovery. Your invoice includes all relevant information in one place. We bill every week as it’s important for us to be transparent with how your recovery is performing. Our payment Read more…

By Cherie Tang, 5 months5 months ago
Blog

Retention Strategies are Key for Subscription Business Survival

Where are you taking bullets? A survival deviation story. During WWII, the allies mapped bullet holes in planes hit by Nazi anti-aircraft fire. The goal was simple: strengthen the planes by reinforcing areas heavily damaged by enemy artillery to withstand future battles and prevent aircraft casualties. The US military’s immediate Read more…

By Alex Moisley, 5 months2 months ago
Blog

What to Expect as a New Client or Integrated Partner

Client Care is our Focus Every company always states their customers are their number one priority.  They all emphasize that they want the best for the customers.  While some companies do a good job taking care of their customers, others do not.  At FlexPay, we take client care to a whole Read more…

By Norma Amer, 6 months5 months ago
Blog

How FlexPay Works with Customer Service Teams

Our Solution Complements Your Customer Service Efforts When we speak with merchants for the first time, we are frequently asked a question along the lines of “Should I replace my Customer Service team with your service?”. This is a great question, and the answer is simple.  “You shouldn’t!” We Work Read more…

By Nick De Guise, 6 months5 months ago
Blog

FlexPay Billing: Payment Options

FlexPay Payment Options We currently offer multiple payment options for you to settle your invoice. You can choose which payment method works best for you. Three Payment Options: Wire transfer ACH For wire transfer and ACH information, please reach out to our accounting team, and they will provide you with Read more…

By David Li Zheng, 6 months5 months ago
Cybersecurity best practices
Blog

Cybersecurity: FlexPay Best Practices

Cybersecurity Awareness Meet the Greenhorns, they’re a typical family who lives in a densely populated urban neighbourhood.  They view themselves as honest citizens with nothing to hide.  While travelling a few years back, they lost their set of keys. After that fiasco, they’ve had a locksmith help them duplicate the Read more…

By Aimee Hall, 6 months5 months ago
Blog: Reduce Involuntary Churn
Blog

How Can I Reduce Involuntary Churn?

Reducing Involuntary Churn How Can I Reduce Involuntary Churn? This is one of the most important questions every business owner wants answered. When an attempt to charge your client results in a decline, that’s involuntary churn. If you’re a subscription or recurring business, they’re the most frustrating customers to lose Read more…

By Trevor Murphy, 6 months1 month ago
Blog

Six Ways to Reduce Unplanned Work, aka Firefighting

Stop Fighting Fires Like most people, you probably start work every morning with a plan in mind. But instead of checking things off your list, you end up dealing with urgent items that pop up randomly throughout the day. Having to put out these fires makes your day chaotic! It Read more…

By Alain Vezina, 6 months6 months ago
Man looking at smartphone
Blog

Five Interesting Facts About FlexPay

Here are five facts that will help you better understand our team and our product We are not a payment gateway. FlexPay may look and feel like a payment gateway, but we are not processing the transactions within our system.  We are middleware, acting as a pass-through tunnel between your Read more…

By Nick De Guise, 7 months5 months ago
Blog: Credit Card Declined Approval Rates
Blog

Credit Card Approval Rates by State

Credit Card Declines – Approval Rates Vary by State It may surprise you to find out where your business banks and where your customers live impact whether a credit card transaction is approved or declined.   Our team conducted a statistical survey of over 8% of all credit card transactions in Read more…

By Trevor Murphy, 7 months1 month ago

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